Effective Date: 09/01/2025
Website: www.trusoilusa.com
Company: Colorland LLC
1. Introduction
At Trusoil USA, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website www.trusoilusa.com. By using our site, you agree to the practices described in this Policy.
2. Information We Collect
We may collect the following types of personal information when you use our website:
- Personal details: name, billing/shipping address, phone number, email address.
- Payment information: credit/debit card details (processed securely via third-party payment providers; we do not store card data).
- Order history: products purchased, dates, and preferences.
- Technical information: IP address, browser type, device, operating system.
- Cookies and tracking data: to improve site performance, personalization, and marketing.
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Send transactional emails (order confirmations, shipping updates).
- Improve our website, services, and user experience.
- Send promotional offers and newsletters (only if you opt-in).
- Detect and prevent fraud, unauthorized transactions, or misuse of our services.
4. Sharing Your Information
We respect your privacy and never sell your personal data. However, we may share your information with trusted third parties, including:
- Payment processors (e.g., Stripe, PayPal).
- Shipping carriers (e.g., USPS, UPS, FedEx).
- Service providers for website hosting, analytics, or marketing (e.g., Google Analytics, Meta Ads).
- Legal authorities if required by law or to protect our rights.
5. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Enable website functionality (e.g., shopping cart).
- Remember your preferences and improve browsing.
- Analyze website traffic and performance.
- Deliver personalized ads through third-party platforms.
You can control or disable cookies in your browser settings. Please note some features may not function properly without cookies.
6. Data Security
We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure, including:
- SSL encryption for all transactions.
- Secure payment gateways.
- Regular monitoring and updates of our website.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
As a U.S. customer, you have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate information.
- Opt out of marketing emails at any time (unsubscribe link in emails).
- Request deletion of your personal data, subject to legal or contractual obligations.
If you are a California resident, you may also have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of data selling (we do not sell personal data).
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.
9. Children’s Privacy
We do not knowingly collect personal information from individuals under 13. If you believe we have accidentally collected such information, please contact us immediately for deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our website means you accept these changes.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Trusoil USA
📧 Email: support@trusoilusa.com
📍 Address: 21584 Sw Grainery Pl Sherwood, Oregon USA.